YourMedicare SunFire users, Today is the day! Be sure to log in and establish your new virtual phone number. Here is a step-by-step guide:
To register for a webinar go to https://yourmedicareresources.com/webinars/ To register for the SunFire Platform, request details here.
New CMS Requirement
Effective October 1, 2022 Field Agents will be required to record all sales and marketing calls in their entirety. The recordings must be retained in a HIPAA compliant manner for 10 years. View details on the new CMS rule here.
This pertains to calling leads, scheduling appointments, collecting drug and provider lists and conducting phone enrollments. ![]()
Only in person, face to face appointments are excluded, however any follow up calls related to sales and completing the enrollment process must be recorded.
Additionally, a new disclaimer must be verbally conveyed within the first minute of a sales phone call.
Now is a great time to make sure you have access to Sunfire's enrollment platform and have a solution in place for the upcoming 2023 AEP.
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Medicare Blog | Medicare News | Medicare Information
Sunfire: Telephony System is LIVE!
Posted by www.psmbrokerage.com Admin on Fri, Sep 23, 2022 @ 09:56 AM
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Tags: Medicare Advantage, CMS, AEP, SunFireMatrix, Compliance, 2023
YourMedicare Solutions for CMS's Call Recording & Disclaimer Rules
Posted by www.psmbrokerage.com Admin on Mon, Sep 12, 2022 @ 01:33 PM
As a friendly reminder, Precision Senior Marketing provides smart and efficient ways for you to stay compliant this AEP. In partnership with two of the industry’s leading technology companies, MyMedicareBot and SunFire, you have access to CMS-compliant call recording solutions.
You can also learn more by attending one of our weekly webinars. View schedule.
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Tags: Medicare Advantage, AEP, SunFireMatrix, Compliance, MyMedicareBot, call recording
Coming Soon for AEP! YourMedicareSunFire Recording Capabilities
Posted by www.psmbrokerage.com Admin on Fri, Sep 09, 2022 @ 10:29 AM
On that day, the Centers for Medicare and Medicaid Services (CMS) released its 2023 Final Rule, and in this extensive document, there are two important guidelines we’d like to highlight in a more simplified manner. New Required Disclaimer
Aside from that, this disclaimer needs to be added to any previously approved materials and resubmitted to CMS for approval. Calls With Beneficiaries Must Be Recorded Agents making calls to beneficiaries must record ALL calls in their entirety. In addition, This includes calls that are part of the chain of enrollment into a Medicare Advantage or This rule applies to telephonic conversations only, not face-to-face meetings. The YourMedicare team was well aware of this change and immediately took action in
This is just the beginning of what is to come. As new information becomes available, we’ll keep you updated on all new enhancements, news and more specific details ![]() |
Tags: Medicare Advantage, Medicare Part D, Prescription Drugs, AEP, SunFireMatrix, Compliance, 2023, call recording
Sunfire: Integrated Telephony for Field Agents
Posted by www.psmbrokerage.com Admin on Mon, Aug 15, 2022 @ 02:16 PM
REQUIREMENT
Effective October 1, 2022 Field Agents will be required to record all sales and marketing calls in their entirety. The recordings must be retained in a HIPAA compliant manner for 10 years. View details on the new CMS rule here.
This pertains to calling leads, scheduling appointments, collecting drug and provider lists and conducting phone enrollments. ![]()
Only in person, face to face appointments are excluded, however any follow up calls related to sales and completing the enrollment process must be recorded.
Additionally, a new disclaimer must be verbally conveyed within the first minute of a sales phone call.
Now is a great time to make sure you have access to Sunfire's enrollment platform and have a solution in place for the upcoming 2023 AEP.
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Tags: Medicare Advantage, CMS, AEP, SunFireMatrix, Compliance, 2023
Aetna Hospital Indemnity added to YourMedicare Enrollment Platform
Posted by www.psmbrokerage.com Admin on Thu, Sep 23, 2021 @ 09:07 AM
Aetna Hospital Indemnity Coming to YourMedicare
Here’s what you need to know
Welcome to a new era in Medicare enrollment. PSM has teamed up with YourMedicare ℠ to bring you a revolutionary new tool to write more Medicare business. With our all-inclusive platform, you can sell Medicare plans on your terms. Offer top carriers, receive the best commissions, all with industry-recognized service and support. Helpful Resources:
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Tags: Online Enrollment, medicare enrollment, YourMedicare, SunFireMatrix
Sunfire Medicare Enrollment Platform - Health Risk Assessments Now Available
Posted by www.psmbrokerage.com Admin on Tue, Sep 14, 2021 @ 02:26 PM
Health Risk Assessments Now Available Sunfire is excited to announce the facilitation of Health Risk Assessments.How it works
Upon submitting an enrollment, An Agent will now see a button to "Start HRA" on the success page. See below screenshot example. ![]() Sunfire HRA's are currently in Phase 1, with Phase 2 soon to follow. Phase 1 Carriers:
![]() ![]() ![]() Sunfire provides the framework to complete HRA's following a submission, and the button will direct the agent to an external link where they can complete the respective form.
Phase 2 Carriers:
![]() The HRA button within Sunfire launches their native, integrated form.
Welcome to a new era in Medicare enrollment. PSM has teamed up with YourMedicare ℠ to bring you a revolutionary new tool to write more Medicare business. With our all-inclusive platform, you can sell Medicare plans on your terms. Offer top carriers, receive the best commissions, all with industry-recognized service and support. Helpful Resources:
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Tags: Online Enrollment, medicare enrollment, YourMedicare, SunFireMatrix
Sunfire Medicare Enrollment Platform - New Features Released
Posted by www.psmbrokerage.com Admin on Wed, Sep 08, 2021 @ 04:58 PM
Upcoming Feature Releases Adding All Locations for a Provider:
Welcome to a new era in Medicare enrollment. PSM has teamed up with YourMedicare ℠ to bring you a revolutionary new tool to write more Medicare business. With our all-inclusive platform, you can sell Medicare plans on your terms. Offer top carriers, receive the best commissions, all with industry-recognized service and support. Helpful Resources:
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Tags: Online Enrollment, medicare enrollment, YourMedicare, SunFireMatrix