We wanted to drop in give a little advice on a scenario we hear frequently from other insurance agents regarding signing Medicare Supplement applications when someone isn’t great with technology or just doesn’t have an email address.
For this situation, there’s a few companies that offer an alternative solution called “The Security Question” signature method.
The Security Question method allows the licensed agent to ask the client a security question, like “What’s your Mothers’ maiden name?” to which the client would then provide an answer and that answer is used as the signature method to sign the application.
Companies that offer this option in include United Healthcare, Aetna Supplemental, as well as a few others (for al full list, please contact us). Agents simply need to access the electronic application on the agent portal for each of these carriers, and at the end of the application, there will be an option to sign the application using the security question method.
This has been a huge help and allowed many licensed agents to complete the entire application online and over the phone without the clients having to do anything besides provide their information and answer the security question.
This signature method puts the power back into the your hands, and ensures the application is submitted properly to the insurance carrier.
I hope this has been a helpful tip, and stayed tuned for additional updates in the near future!
For a list of carriers offering this enrollment method, please call us today and speak with one of our dedicated marketing reps. 800-998-7715.
Today, the Centers for Medicare & Medicaid Services (CMS) unveiled several updates to the Medicare.gov website that make it easier, for millions of people who use it, to navigate and access information to compare and select health and drug coverage and find providers.
The updated website, based on consumer feedback, prominently features timely initiatives and messages on the homepage and highlights key tasks and information most frequently sought by people with Medicare, people nearing Medicare eligibility, and their families.
“CMS is making Medicare.gov easier to use and more helpful for people seeking to understand their Medicare coverage, which is an essential part of staying healthy,” said CMS Administrator Chiquita Brooks-LaSure. “We are committed to listening to the people we serve as we design and deliver new, personalized online resources and expanded customer support options for people with Medicare coverage and those who support them.”
Since 2021, CMS has introduced a number of enhancements to Medicare.gov to create a more welcoming and user-friendly experience. This week’s improvements redesign the Medicare.gov home page and, also, add more detailed pricing information aboutMedicare Supplement Insurance (Medigap) Policies that give individuals the information they need to compare Medigap plan costs and coverage options. CMS is committed to providing comprehensive and easily accessible information to support people with Medicare in their decision making. Additional improvements are planned for the next few months to streamline the Medicare Plan Finder landing page and the Medicare Account landing page, and align the look and feel with the new home page.
Other updates to Medicare.gov throughout the past year include using simple language to answer complex questions people often have about Medicare coverage and step-by-step guidance to help people who are new to Medicare understand their coverage options and when they need to sign up. For example, a redesign of the "Get started with Medicare” section in the summer of 2021 guides users through a few questions to get personalized information for their unique situation to make it faster and easier to learn about Medicare and sign up. Updates to improve user-friendly navigation on the website include the implementation of a simple and modern consistent header in early 2021.
CMS continues to use feedback from Medicare.gov users, along with human-centered design principles, to explore and plan future enhancements to the website and is committed to expanding personalization to create an optimized customer experience for people with Medicare and those who help them.
A reminder that we have increased our multi-policy discount in TX. Customers in households where more than one person enrolls or is enrolled in an individual Medicare Supplement policy provided by Cigna can earn a multi-policy discount of 20%.
Rewards for you:
Earn 1,000 targeted leads with a direct mail campaign for every fourth application you write for underwritten Medicare Supplement Plans F, G, N, and Open Enrollment Plan N from January 1 to December 31.
NEW! Earn $200 for every application you write for underwritten Medicare Supplement Plans F, G, N, and Open Enrollment Plan N from May 16 to June 30, with a minimum of four applications.
After June 30, 2022, earn $100 for every application you write for underwritten Medicare Supplement Plans F, G, N, and Open Enrollment Plan N with a minimum of four applications.
⚡ New self-enroll capability
Coming soon! We will have a new capability in Express App for you to allow your customers to enroll themselves in CSB Medicare Supplement and Supplemental health plans. A button will be available for you to create your own customized self-enroll link to send to your customers to enroll through Express App. This capability will not be released on May 16 as previously announced in our May newsletter. Stay tuned for additional details.
CHLIC in TX
Effective June 3, our Medicare Supplement products, insured by Cigna Health and Life Insurance Company (CHLIC), will no longer be available for sale under your distribution in TX. All applications for CHLIC Medicare Supplement products in TX must be signed by June 2 and must be in our office by June 17.
After having attended MedicareCon 2022, I can easily say that it was an event like no other. The event hosts truly put an amazing amount of effort to insure a unique experience was had by all attendants. Every detail was covered to keep attendants engaged and refreshed through the event. But most of all the value that was provided from all speakers, whether from stage or in the several more intimate breakout sessions, was absolutely top notch.
Attendees were fortunate to hear from proven industry leaders in the Medicare spacecovering topics that ranged from the basics of selling Medicare related products to advanced tactics in cross-marketing alternate products and ultimately the skills and tools needed to position your agency for growth in scale.
It was a pleasure meeting and conversing with follow industry colleagues and professionals, forging new relationships, and sharing like-minded ideas about our ever-evolving Medicare market. PSM had the privilege and honor to meet and speak with many of the attendees and can honestly say the majority were overwhelmed with enthusiasm from what they gained during the event.
If you’re in the Medicare space or looking to get involved, MedicareCon will be a staple in the industry for years to come. Hope to see you in Vegas for MedicareCon 2023.
The best Medicare Conference in the industry. MedicareCon has set the industry standard for events. Formally known as the Medicare Gurus Mastermind, this event has evolved to become so much more.
Medicare Supplement and Dental/Vision Products San Diego, CA September 27-30, 2022
You are eligible to earn the Sunny San Diego trip to San Diego, CA based on the business you place with Mutual of Omaha as a Brokerage Producer (personal production only; individuals or agencies may not qualify based on business placed by down-line producers)
Summary: This final rule will revise the Medicare Advantage (MA) (Part C) program and Medicare Prescription Drug Benefit (Part D) program regulations to implement changes related to marketing and communications, past performance, Star Ratings, network adequacy, medical loss ratio reporting, special requirements during disasters or public emergencies, and pharmacy price concessions.
This final rule will also revise regulations related to dual eligible special needs plans (D-SNPs), other special needs plans, and cost contract plans. This final rule finalizes certain 2021 and 2022 Star Ratings provisions that were included in two interim final rules with comment period (IFC) that CMS issued on April 6, 2020, and September 2, 2020; other policies from those interim final rules will be addressed in other rulemakings.
Dates: Effective dates: These regulations are effective on June 28, 2022, except for amendatory instructions 27 and 36 (regarding the definition of “negotiated price” at §§ 423.100 and 423.2305), which are effective January 1, 2024.
Applicability dates: The applicability date of the provisions in this rule is January 1, 2023, except as explained in SUPPLEMENTARY INFORMATION.
There is lots of information for us to review and determine how it may impact the agent community we serve. We will dig in and share highlights on future blog posts. In the meantime, you are more than welcome to review the official documents at the links below.
Ask and you shall receive. UHC is officially live on YMB for agent use! This is huge so we wanted to let you know as soon as possible. The telephonic application process is just the same as our other carriers and equally as simple.
Also, Cigna should be launching very soon and you’ll be kept in the loop with that news as well. Anthem and Wellcare are in the works so stay tuned!
We’re excited to share our innovative new solution designed to enhance you and your prospects’ shopping and enrollment experience this AEP - introducing YourMedicare’s Telephonic Enrollment platform powered by MyMedicareBot.
And the best is yet to come…
Beginning in 2022, we will be adding additional carriers to the YourMedicare Telephonic Enrollment platform, as well as delivering leads directly to you throughout the year as part of our accretion and retention initiative – stay tuned!
Special Enrollment Period (SEP) for qualifying Medicare beneficiaries Nationwide
Overview of SEP during a declared disaster or other emergency
A special enrollment period (SEP) exists for individuals affected by a disaster or other emergency declared by a federal, state or local government entity who were unable to, and did not make an election during another valid election period.
Public Health Emergency (Due to COVID-19 pandemic)
4/16/2022 - 7/15/2022
4/16/2022 - 9/30/2022
Individuals are eligible for this SEP if they:
Reside, or resided at the start of the SEP eligibility period, described in this guidance, in an area for which a federal, state or local government entity has declared a disaster or other emergency. Or, they do not reside in an affected area, but rely on help making health care decisions from one or more individuals who reside in an affected area; and
Were eligible for another election period at the time of the SEP eligibility period; and
Did not make an election during that other valid election period due to the disaster or other emergency.
IMPORTANT: Remember, you cannot use this SEP opportunity to proactively market to beneficiaries. However, you can assist any clients who contact you about this SEP.
If an individual wants to enroll and believes they may qualify for this SEP, you need to ask the beneficiary if they can show proof that they lived/live in an impacted area at the start of the incident period. If they do not have proof, ask them to verbally attest.
When helping eligible clients enroll, please select the weather-related or major disaster option in the Reasons for Special Enrollment Period Eligibility section of the application.
Questions? We're here to help
If you have any questions, please contact your local Aetna Medicare Broker Manager for assistance. Login toProducer Worldto find contact information for Broker Managers in your state.
Today we wanted to quickly discuss a common Prescription Drug Plan enrollment mistake.
We see this mistake happening all the time by agents out in the field and I want to make sure you know how to properly handle this situation with your client.
So today we are going to talk about the difference between the enrollment election options you have on that Part D application you’re filling out with your client…specifically ‘New to Medicare’ versus a ‘Special Enrollment Period’, commonly referred to as an SEP.
Here’s the scenario.
If you are speaking with a client and intending on enrolling them in a stand-alone PDP, the Part A Effective Date is going to be the crucial date to identify.
Yes, Part B is important, but their Part A Effective Date is going to dictate which election you choose on that application.
That’s because a client can enroll in Part D with only Part A in place. Part B is not a requirement for Part D.
The common mistake made out there is this –
usually if you are dealing with a client coming off of their group health and they are just getting their Part B. You would assume they are in their Initial Enrollment Period (or IEP) and choose the election option ‘I am new to Medicare’ and be done with it.
In most cases that would be correct, if they are just getting Part A in conjunction with Part B.
However, if that client has had Part A already in effect (for more than 4 months), then they are not ‘New to Medicare’, and that is not the appropriate election to make on their PDP application.
The proper election to make in that scenario is the ‘Special Election Period – SEP – LEC’. LEC standing for Leaving Employer Coverage. And the client has 63 days to enroll in that PDP after their group coverage ends, using that specific SEP.
I can’t tell you how many PDP applications I have seen rejected because of this very issue. And once the enrollment is resubmitted using SEP – LEC, they fly right through for approval with CMS without issues.
You may have already experienced this scenario or not, but it is good information to be conscious of, so you don’t have to deal with the hassle of rejected applications and having to submit an additional enrollment with your client. And doing things the right way the first time, will certainly bode well for your credibility.
So that’s it for today and I hope the discussion was helpful. If you have any questions on this topic, feel free to reach out to me or our knowledgeable staff to discuss further.
If you’ve been in the Medicare Supplement market for a while, you’ve undoubtedly heard of Medico and probably even sold their products. If you haven’t, then stay tuned for some of the reasons you’ll want to check them out!
Medico is rated A by AM Best and has been offering insurance products since their founding in 1930. They’ve recently revamped their products to provide even better coverage for your clients, and also more profitable for you as the agent.
To start, they have repriced their Medicare Supplement products across 24 states that put them near the top rates in most markets. This new pricing includes a household discount of 10 or even 12% that only requires one adult over 50 live with the applicant. To top it off, they’ve raised the base commission rate for producers to be on par with the market leaders.
Another important product that pairs with Medicare Supplements is Dental. Seniors know that oral hygiene is important to their health, and it is important that you can help them find coverage that meets their needs at an affordable price.
Here’s 5 key points of their new dental:
Open network PPO – clients may get better pricing in-network with Maximum Care Plus Connection Dental’s network
Great rates with a 5% discount for Med Supp policyholders
Customizable coverage and benefit options up to $2,500 in annual maximum benefit
Day one coverage for Major services, including implants
Credit Card billing option
The new dental and DVH product are available across most of the US.
If you’re marketing more Medicare Advantage, Medico still has a product for you. Their hospital indemnity provides clients peace-of-mind by limiting their cost of a hospital admission. For many, that cost is the biggest concern of enrolling into a Medicare Advantage plan. The application process is quick and easy and offers a variety of benefits including daily hospital admission, outpatient observation, ER, mental health, and much more. Medico even offers a 7% household discount on the Hospital Indemnity product and is available in 33 states.
To top it off, Medico’s MyEnroller software provides agents with easy quoting for all products and a simple application process. You can use it on your desktop, laptop, or tablet with seamless integration across any device with your login.
Medico even offers Cancer Indemnity and Short-term care from a huge brand name, but I don’t have the time to cover it all. Give us a call at 1-800-998-7715 and ask to speak with one of our Marketing Directors about Medico’s expansive product portfolio.
How do successful people think? From the professional to the personal realm, hear how you can better overcome challenges and develop a winning mindset. A destination without a path is unreachable. Learn what leaders from your industry and others did to pave their way to your dream lifestyle.
Join us May 13th, 2022 for a one-of-a-kind learning and networking insurance experience.
Have you ever heard the term, “It’s not what you know, it’s who you know?”
One of the greatest things about the 8% Nation conference is the attendees themselves. Friendships, partnerships, and mentorships have all happened from agents just like yourself who happened to bump into the right person in the audience.
By connecting with the person to your left or your right (or both) at our conference, you can hold each other accountable to your new goals, challenge yourselves to do more every day, and help each other to keep a growth mindset.
It’s important to keep successful people around you if you want to achieve your goals and the people who attend 8% Nation are the ones who are committed to doing something big with their lives.