New Agent Resources
Find the Training, Tools, and Support You Need
Choose the area where you need the most help. Each section connects you with relevant PSM training, tools, scripts, presentations, and business resources.
I’m Not Sure How to Get Started
You need help choosing an FMO, getting contracted, understanding Medicare, selecting products, and setting up your business.
Recommended Video Training
➜ What Is an Insurance FMO — And Why Insurance Agents Need One
➜ How to Get Contracted With Insurance Carriers
➜ Essential Business Tools for New Insurance Agents
➜ How Medicare Works: Parts A, B, C, and D Explained
➜ Medicare Advantage vs. Medicare Supplement Explained Simply
Supporting Resources
Carrier and product portfolio
Contracting information
Enrollment platforms
Compliance resources
Agent business tools
Your Next Step ➜ Start with What Is an Insurance FMO — And Why Insurance Agents Need One, then continue through the training in order. Keep a short list of questions, carriers, products, or tools you want to explore as you go.
I Need Help With Leads and Sales
You’re not getting enough prospects, your outreach is inconsistent, and you’re struggling to turn leads into appointments.
Recommended Training
➜ How to Get Your First 10 Insurance Leads for Free
➜ Insurance Agent Outreach: Texts and Emails That Work
➜ Local Marketing Ideas for Insurance Agents
➜ Weekly Lead Generation Plan for Insurance Agents
➜ How to Book More Insurance Appointments From Leads
Supporting Resources
Compliant lead options
Marketing Hub
Social and outreach materials
Lead-tracking tools
Appointment scripts
CRM solutions
Your Next Step ➜ Choose one lead-generation method you can use consistently each week, then complete the training that supports it. Build a simple outreach schedule, begin tracking every lead and follow-up, and focus on improving the number of conversations that turn into appointments.
I Need Better Follow-Up and Referrals
You lose leads after the first contact, lack consistent follow-up, retain few clients, and get few referrals.
Recommended Video Training
➜ How to Set Up a CRM for Insurance Agents
➜ Insurance Follow-Up Cadence That Converts Leads
➜ How to Ask for Insurance Referrals the Right Way
➜ How to Build a Referral System for Insurance Agents
➜ After the Insurance Sale: Client Follow-Up Basics
Supporting Resources
CRM platforms
Follow-up email and text templates
Referral scripts
Referral-management tools
Annual-review resources
Lead-reactivation campaigns
Your Next Step ➜ Set up one consistent follow-up process for every new lead and client. Start by choosing a CRM, defining when you will call, text, and email, and creating a simple referral request you can use after a positive client interaction. Then complete the recommended training to turn that process into a repeatable system.
I Want More Consistent Production
You’re writing some business but lack a predictable pipeline, don’t track your numbers, and aren’t maximizing each client relationship.
Recommended Training
➜ Insurance Sales Pipeline: Stages That Matter
➜ Daily Habits of a Producing Insurance Agent
➜ Cost Per Lead and Cost Per Sale for Insurance Agents
➜ Insurance Revenue Per Client: The Math That Matters
➜ How to Plan an Insurance Seminar That Fills Seats
Supporting Resources
Cross-selling presentations
Seminar and event materials
Marketing automation
Product resources
Build Your Insurance Business With the Right Support
Getting started in insurance can feel overwhelming, but you do not have to figure it out alone. PSM Brokerage helps new agents build a strong foundation with carrier contracting, product guidance, training, sales tools, marketing resources, enrollment technology, and experienced support.
Whether you are preparing for your first appointment or working toward consistent production, our team is here to help you move forward with confidence.
Talk to PSM
New Insurance Agent FAQs
How do I get started as a new insurance agent?
Start by choosing the markets you want to serve, completing the required licensing and certifications, and partnering with an FMO that can help you get contracted with the right carriers. You will also need a basic sales process, compliant marketing materials, and a system for tracking leads and clients.
What is an FMO, and why do I need one?
A Field Marketing Organization, or FMO, supports independent insurance agents with carrier contracting, training, compliance guidance, marketing resources, technology, and ongoing business development. The right FMO can help you avoid common mistakes and build your business faster.
Which insurance products should I offer first?
Many new agents begin with a focused portfolio instead of trying to sell every product at once. Your ideal starting point will depend on your licenses, market, experience, and target audience. PSM can help you select products that work well together and align with your business goals.
How do I get contracted with insurance carriers?
Carrier contracting typically includes completing an online application, submitting licensing information, completing required certifications, and passing a background review. PSM helps agents identify the right carriers and guides them through each step of the contracting process.
Do I need to complete Medicare certifications?
Agents who plan to discuss or enroll clients in Medicare Advantage or Part D plans must complete the required annual certifications, including AHIP or an approved alternative and each carrier’s product training. Requirements vary by carrier and must be completed before you can market or sell those plans.
What tools do I need to manage my business?
At minimum, you need a CRM or lead-tracking system, a professional email address, a phone system, secure document storage, quoting and enrollment technology, and a reliable follow-up process. Starting with simple systems is better than waiting until everything is perfect.
How does PSM Brokerage support new agents?
PSM helps independent agents with carrier contracting, product selection, training, marketing resources, lead-generation strategies, enrollment technology, compliance support, and personalized guidance. You remain independent while gaining access to the tools and experience needed to build a stronger business.