Cigna Healthcare Medicare Is Now HealthSpring

A major shift is underway in the Medicare space. As of 2026, Cigna Healthcare Medicare will officially rebrand to HealthSpring—a trusted name making its return with renewed energy and focus. This change follows the acquisition of Cigna’s Medicare business by Health Care Service Corporation (HCSC) in March 2025.

As a partner to both carriers and clients, staying informed on changes like these helps you deliver clarity, build trust, and stay ahead of questions during AEP and beyond.

Here’s what you need to know.

Why the Name Change?

HealthSpring isn’t a new name in the Medicare world—it’s a familiar and respected brand that has served Medicare beneficiaries in various markets for decades. The return to HealthSpring represents a refreshed commitment to empowering members to live vibrant, healthy lives.

According to the announcement, the new brand reflects a legacy of service and a forward-looking mission that centers on simplicity, health, and member well-being.

What Happens to Cigna Healthcare Medicare Plans?

Nothing changes in 2025. You will continue to offer and service Cigna Healthcare Medicare products through the end of this year.

Starting in 2026, plans and benefits will be offered under the HealthSpring brand. While the name is changing, the carrier has assured that product quality, provider networks, and agent support will remain strong.

How Will Current Members Be Notified?

Clients enrolled in Cigna Healthcare Medicare plans will be informed through multiple channels, including:

• The official press release

• Notices on the member website

• 2026 Annual Notice of Coverage (ANOC) documents

• Additional outreach in the coming months

As their agent, it’s a good idea to proactively bring this up during appointments or outreach to reassure clients that no immediate action is needed and coverage remains unchanged.

What Should Agents Do Now?

You don’t need to make any changes just yet—but here’s how to stay ahead:

• Keep using Cigna Healthcare materials through 2025

• Educate your clients about the brand transition so they’re not surprised

• Watch for updated HealthSpring materials and training announcements for 2026

• Stay in touch with your Broker Manager or Account Rep for updates

Need Help? Contact the Support Teams

For questions about plans or the transition, use the following support contacts:

Cigna MA/PDP:
CARL (Cigna Agent Resource Line)
📞 866.442.7516 | ✉️ CARL@cignahealthcare.com

Cigna CSB (Supplemental):
ARC (Agent Resource Center)
📞 877.454.0923

Final Thoughts

Change often brings opportunity. The return of HealthSpring is a strategic move that positions the carrier for growth while keeping agents and members at the center. Stay tuned for more updates—and get ready for a refreshed brand experience going into 2026.