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2027 WellCare Medicare Advantage Certification Instructions

It’s time to complete your annual requirements to remain eligible to market and sell Wellcare Medicare Advantage products for the 2027 plan year.

In addition to completing the 2027 Annual Certification Training (ACT), available beginning July 21, you must also complete your annual recertification through Centene Workbench.

Action Required

Log in to Centene Workbench through your Single Sign-On portal to begin the annual recertification process.

What Is Recertification?

Recertification is the annual process of reviewing and updating your information, completing required documentation, and confirming that you continue to meet the requirements to sell Wellcare products for the upcoming plan year.

To help ensure a smooth process:

  • Review and update your demographic information.
  • Complete all required recertification documents.
  • Sign and date all forms where indicated.
  • Complete all required annual training.

Completing these requirements as soon as possible will help prevent processing delays and ensure you remain eligible and compliant for the 2027 plan year.

Important Deadlines

September 30, 2026
Complete all 2027 annual training requirements by this date to market and sell 2027 Wellcare Medicare Advantage products and avoid suspension beginning October 1, 2026.

October 15, 2026
Failure to complete both annual recertification and training by this date will result in suspension.

Agency principals: You are responsible for completing all applicable agency requirements.

Need Assistance?

Contact Broker Support through Live Chat in your broker portal or call 866-822-1339, Monday through Friday, from 8 a.m. to 8 p.m. ET.

Thank you for your continued partnership.

Need Help?

*For agent use only. Not affiliated with the U. S. government or federal Medicare program. This website is designed to provide general information on Insurance products, including Annuities. It is not, however, intended to provide specific legal or tax advice and cannot be used to avoid tax penalties or to promote, market, or recommend any tax plan or arrangement. Please note that PSM Brokerage, its affiliated companies, and their representatives and employees do not give legal or tax advice. Encourage your clients to consult their tax advisor or attorney.