2026 WellCare Medicare Advantage Certification Instructions

Steps to Complete 2026 Wellcare Certification

👉 Centene Website login

Below is a more detailed, step-by-step guide for agents (new or returning):

Step 1: Be Contracted / Licensed

Ensure you have the appropriate state insurance license and the line(s) of authority to sell Medicare Advantage / MAPD products in your state(s).

If you are a returning agent, check whether you need to recontract or simply recertify. 

For new agents, you may need to complete an onboarding invitation/contracting process before certification begins. 

Step 2: Complete AHIP / NABIP Medicare + Fraud, Waste & Abuse / Compliance Training

The 2026 AHIP (or NABIP, if that’s accepted) training opens June 23, 2025, via Centene Workbench (under the Medicare Certifications section). 

If you already completed AHIP, you may be able to transmit your certificate / transcript so it links into Wellcare’s system. 

You must pass the compliance / FWA (Fraud, Waste & Abuse) exam.

Step 3: Wellcare Annual Certification Training (ACT) & Product Training

After or concurrent with AHIP, you will complete Wellcare’s internal certification modules (product training, plan rules, etc.).

The Wellcare ACT is accessible in Centene Workbench under the “Required Training” section in the Training menu. 

Be sure to select the training for the state(s) you want to sell in and attest to those as needed. 

You will take a Mastery Exam at the end. Usually the exam is open book, and you may have multiple attempts (though there could be a lockout period between retakes). 

Step 4: Ready to Sell / Certification Status

Once you successfully complete both AHIP (plus compliance) and Wellcare’s ACT (product training and exam), your status should update to “Ready to Sell” (RTS) for Wellcare Medicare products. 

You should receive confirmation (often via email) that all requirements are satisfied. 

Be patient — sometimes it takes up to 24–48 hours for systems to fully reflect your updated status.