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2021 Molina Healthcare Certification Instructions

2021 Molina Healthcare Certification Instructions

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Molina Healthcare’s 2021 Medicare Certification Program is now available.

You must use Google Chrome. Certification Guide available here.

To get started, Receive email from Molina


Log into Workflow/Onboarding with credentials provided in email. If password shows Please use your previous password to login, and you do not remember your password, use the Forgot Password at the bottom of the login screen. Domain will always be “molinahealthcareinc”.


Verify and update your demographics on the general tab. Some fields will be prepopulated. If any field with an * is not completed, you will not be able to submit your certification.

Principal Agents need to mark the box if they are producing or non-producing. This will take you to the correct certification.

On the Certification tab, you will see your LITMOS certification to complete. Click on the Certification icon at the bottom of your screen.


While in the LITMOS certification, be sure to use the prompts at the top of the window in the teal bar.


and not the previous and next buttons on the bottom of the onboarding system.


Be sure to turn on the sound so you can hear what each slide is discussing. If needed, you can use the closed captioning within the slide.

During the product training and quiz, please use the prompts within the slides to ensure completion of each section.


If the course brings you back to your certification modules, you can easily click on Continue this course at the top of your certification module.


Once your course has been completed, it will take you back to your tabs within the
Workflow/Onboarding system. Go to the Submit tab and submit your certification or it will not be sent for review.