2026 Kaiser Permanente Medicare Advantage Certification Instructions

Kaiser Permanente Agent Training Overview

To represent Kaiser Permanente Medicare products, agents must complete the required annual certification and onboarding trainings. These sessions ensure you’re equipped with the product knowledge, compliance understanding, and brand familiarity needed to confidently support your clients.

Annual Kaiser Permanente Individual Medicare Products & Benefits Training
This one-hour, web-based course provides region-specific training on Kaiser Permanente’s Medicare product portfolio. You’ll receive an email invitation from EvolveNXT with access to the training. Through this platform, you can also complete your AHIP certification as part of your onboarding.

Value Proposition Training
Conducted by Kaiser Permanente sales leaders, this session can be completed virtually or in person. It is a one-time onboarding requirement designed to help you understand Kaiser Permanente’s integrated care delivery model and how it benefits members and agents alike.

Once both trainings are completed and your status is marked Ready to Sell, you’ll receive a welcome email or letter confirming your certification. Your FMO will then provide access to Kaiser Permanente’s quoting and enrollment platforms.

Note: Agents must be fully Ready to Sell before submitting any Medicare enrollments. Enrollments submitted prior to this status will not be commissionable, per CMS regulations.