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2022 Humana MAPD & PDP Certification Instructions

2021 Humana Certification Instructions

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Humana Plan Year 2022 MAPD & PDP Initial Certification and Recertification are Now Open

Considering selling Humana MAPD and PDP products this year? Great! As of Tuesday, June 29th at 12 PM EST, Humana Certification and Recertification options are open!

Login to Humana Vantage to Begin

Deadlines:

Initial Certification will remain open until next summer.

Recertification Deadline: 5:00 PM EST on November 30th, 2021

General Details:

Whether you’re Recertifying for the 1st time or for the 10th, you’ll need to complete both Humana-specific training and AHIP or NAHU. You will have 6 attempts to pass either the AHIP or NAHU test, but may only take one of the two options. The AHIP test requires a 90% to pass, and NAHU requires an 85% to pass. Exclusive Partner agents will also have a new way to meet the CMS training requirement via Humana’s own CMS required training. Agents will be provided details about all their new training options when they enroll in their PY22 Certification or Recertification course in Humana MarketPoint University (HMU).

Note: Our Spanish version will be delayed until after the June 29th launch. Look for additional communications on the Spanish version.

Certification-only: Agents who complete the 2022 Initial Certification are allowed to sell plans with 2021 effective dates through 12/01/2021. Remember, all agents must complete all of Certification prior to selling Humana’s Medicare Advantage or PDP products.

AHIP:

Choosing either AHIP or NAHU is required for both Certification and Recertification. When you purchase your AHIP test packages (3 test attempts per package) through the Certification/Recertification course on HMU, Humana offers you a discount. Your test packages will cost $125 rather than the $175 AHIP cost. You will have 6 attempts to pass. Should you need to purchase a second set of tests, you will receive the discount by repeating the process through HMU.

Important:

After completing the AHIP training, click the “send my exam completion to Humana” link at the bottom of your transcripts page. If you completed AHIP prior to beginning the Humana coursework, login to AHIP from the Humana course and transfer your score to Humana. Once your AHIP score has been received by Humana, you will be able to move forward and complete the Humana portion of the Certification or Recertification course.

Accessing and Transferring AHIP Scores Job Aid →

NAHU:

Again, choosing either NAHU or AHIP is required for both Certification and Recertification. When you purchase your NAHU test package (comes with 6 test attempts) through the Certification/Recertification course on HMU, Humana offers you a discount. Your test packages will cost $90 rather than the $100 NAHU cost. You will have 6 attempts to pass. However, please note, NAHU is newer, and not all carriers accept NAHU. Please make sure to check the continually updating ‘NAHU Accepted Carriers List’ to confirm if NAHU is the right option for you.

Important:

After completing the NAHU training, your score will automatically be transferred to Humana as long as you have selected Humana on the carrier screen. If you completed NAHU prior to beginning the Humana coursework, login to NAHU from the Humana course to make sure Humana is listed on the carrier screen and save. Once your NAHU score has been received by Humana, you will be able to move forward and complete the Humana portion of the Certification or Recertification course.

Accessing and Transferring NAHU Scores Job Aid →

We value your partnership and will reimburse your registration fee under the following circumstances:

  • You took the courses through Humana MarketPoint University, AND
  • You have successfully enrolled ten (10) MA OR forty (40) PDP January 1, 2021 effective members – members must be accredited with CMS by March 3, 2021.

Plan Year 2022 Improvements:

AHIP or NAHU testing. Most agents will have the option to choose between the two to fulfill their CMS-required portion of the training! Agents must choose one option and stick to it.

New Course Player. We’ve upgraded the course player for the first time in over 10 years! When agents launch their course, a new more intuitive player will display their training. Video Tour

More Scenarios. As agents progress through the Humana portion of the training it will include even more interactive scenarios to prepare them for the year ahead.

Helpful Resources:

How to Complete Humana Certification & Recertification

Video Tour: The NEW Course Player in Humana MarketPoint University

How to Access and Transfer AHIP Score Job Aid

How to Access and Transfer NAHU Score Job Aid

Carriers accepting NAHU

We know you have choices when it comes to the plans you sell. Thank you for choosing Humana. We appreciate you. Don’t hesitate to talk to your recruiter or local support executive if you have any questions along the way!

Good luck this upcoming AEP!

Humana MarketPoint