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2022 Cigna-HealthSpring Certification Instructions

2021 Cigna-HealthSpring Certification Instructions

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2022 Certifications are Open!

The updated Rules of Engagement have been posted in Producers University!

https://cignamedicareproducers.com/apps/medicare/default.aspx

The Cigna Communications team is sending a notice to all agents and agencies that the 2022 Certifications are now available and that the new Rules of Engagement is in Producers’ University. We want to bring to your attention to some changes and clarifications contained within the document that go into effect 7-1-21 forward.

The following are noteworthy and have changes/updates you will want to review:

  • Black-out period for hierarchy changes Sept 1st through 12-31  - Pages 7 and 10
  • Adjusted Agency engagement criteria tables for Field and Telesales Agencies  - Page 5
  • Contracting and Just In Time appointment change language  - Page 9
  • Hierarchy changes to new Topline, clarity around move requirements and timeline for changes - Page 10
  • Clarity on BOB transfers - Pages 39,40

Cigna Medicare Rules of Engagement Guidebook 2021