14 Ways To Generate Medicare Leads
Lead Generation is the process of attracting and converting strangers and prospects into someone who has shown interest in your product or service.
For starters, exceptional lead generation comes from a relentless willingness to experiment with several different tactics, and to combine these tactics across multiple channels.
It’s unlikely that you will find just one technique that will pave a path of success to your business. You will likely need to take advantage of multiple channels concurrently.
Broadly speaking, there are 2 categories of lead generation: Inbound and Outbound. We will review the differences between the 2 before discussing some lead generation techniques that may be right for you.
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A Comprehensive Guide to Talking to Prospects on the Phone
If you’re not comfortable on the phone, sales probably isn't the career for you. Learning how to capture and keep someone's attention without physically being in their presence is a skill all salespeople need. It’s also a skill that demands constant practice and improvement.
This guide covers everything from pre-call preparation to sales script tips. More of a visual learner? Scroll down, or click here, to see a detailed infographic from The Gap Partnership.
Phone Sales Tips
Make Sure You’re Comfortable on the Phone
There are a few basic characteristics everyone needs in a phone-centric career like sales. Don't have the characteristics outlined below? Either practice until you do or look for another gig.
Never dial the phone without preparing. Whether you’re taking your first call or your 400th, there are a few things you should do before every meeting:
Achieve a Relaxed Voice
You can sense when someone’s smiling on the phone, right? It’s not just your imagination. Talking with a grin creates a higher frequency in your mouth which changes the tone of your voice and reassures the listener.
To practice this technique, record a sentence in your own non-smiling style. Then record the same words again with a smile and notice the difference.
Also, you can achieve a relaxed and persuasive tone by putting your voice’s most powerful tools to work. Here’s how:
Take these examples:
• Apathetic: “What would you like us to do about it?”
Convince Your Listener
They key to running professional calls is being aware of how your physical cues are impacting your prospect and the energy of your meeting. Here are a few things to be aware of:
Use Your Call Script Successfully
Call scripts are there for a reason. Practice with them, but keep a few other things in mind before you jump on a call:
Be a Good Listener
Easier said than done. Many salespeople railroad their prospects with too many questions, giving them little or no time to respond.
Others ask too few questions and simply throw out solutions without really understanding their prospect’s unique use case. Here are a few tips for being a good listener who really “gets” your prospect:
Have Great Timing
The best time to conduct outreach is on Thursdays between 8:00 am and 10:00 am and again between 4:00 pm and 5:00 pm. The worse time to call someone is on Tuesdays between 11:00 am and 2:00 pm.
You can also use timing to get a leg up on your competitors. Know they’re calling prospects between 9:00 am and 5:00 pm? Try phoning prospects outside this timeframe to stand out, and maybe reach high-level prospects who normally have a gatekeeper screening their calls.
Don’t overwhelm prospects with your intense enthusiasm. Starting a sales calls with an eager “Hey! How are you [prospect name]!?” might come off as a pushy and inauthentic.
Maintain a genuine tone and mirror your prospect’s demeanor. A less salesy way to keep things light is by sprinkling positive language into your call. Here are a few examples of cheerful language:
And don’t forget to establish rapport. The best way to start off on a positive note is to be polite, honest, and personalized with your prospect. Use their name, give them your full attention, and take ownership of follow up and next steps.
Close with Style
All of this is worth nothing unless you close the call well. Be clear, offer a review of what you’ve discussed, and always thank your prospect for their time.
Successful phone calls are an art. Master these techniques and see more deals move forward and your peers and managers take notice. For more information on selling Medicare Supplements and Medicare Advantage Plans over the phone, check out this resource page: http://www.psmbrokerage.com/sell-medicare-supplements-online or contact us at 800-998-7715 to request information.
Everyone wants to start a business and increase sales as their business grows. "The key is not to call the decision maker. The key is to have the decision maker call you." - Jeffrey Gitomer
In this article, I will list out 25 of the most effective sales techniques anyone can implement in their business to increase sales and make more profits. Increasing sales volume is not just enough. You need to increase profits as well.
Strategy 1: Use Content Marketing
A few years back, when you had a product or service to sell what did you do to get the word out? You tried press releases, television ads, paper ads, cold calls, banner ads, display hoardings and any other means you could afford. Business went to those who had the largest marketing budgets.
Fast forward to present day, people are no longer paying attention to the thousands of marketing messages that they come across each and every single day. With internet usage on the rise and people becoming more aware, all of these traditional marketing approaches are weakening day-by-day.
Individuals who embrace relationship marketing has already understood the power of content marketing. As compared to traditional methods of marketing, content marketing means getting found by prospective customers rather than trying to push your product or service to the uninterested masses.
With content marketing, there is a host of benefits:
You should embrace content marketing, not just for the benefits. Although it takes time, it’s what works very well now, and probably the only marketing technique that will work in the future.
Strategy 2: Use Upsells Effectively
If you are not using upsells, you are leaving money on the table. How many times have you ordered fries just because the sales guy asked you “would you like fries to go along with it?” or perhaps you were given a discount on something when you already made a purchase?
Upsells are very useful to increase sales. Once they buy from you and are in a buying mood, it’s easier to close an additional and related sale.
Strategy 3: Create a Product / Solution Which Has Demand
"Supply always comes on the heels of demand." – Robert Collier
This is a no brainer. Understand what your customers want. Is there some product already in the market that delivers the solution to your prospective client? If not, provide it.
If there is already a product or a solution, try to think of a better way to satisfy the needs of the customer. This can be in the form of a better quality product. You can even bring about a twist in the actual offering to make your product more attractive.
When the Internet exploded onto the scene in the late 20th century, we heard confident predictions from many experts that sales forces would soon become extinct. Buyers would no longer need (nor want) salespeople to educate and inform them — the Internet would perform these functions instead. And smart executives would not continue to employ these expensive order takers — online order forms would do that job just fine.
I guess those arguments made sense at the time, because other roles inside the corporation had already been automated or eliminated by technology. Factory workers, switchboard operators, bookkeepers, administrative pools — they’d all been replaced to some degree by automation. So it seemed completely reasonable that sales forces, too, would meet such a fate. Cost-cutting and headcount reductions would surely reach the sales team. It was just a matter of time.
Well, unfortunately for the doomsday prognosticators that hasn’t actually happened.
I was recently doing some research with the Sales Education Foundation, and I came across some interesting statistics. According to the U.S. Bureau of Labor Statistics, in 1999 there were 12,938,130 workers in sales and sales-related occupations the United States. Impressively, that number represented 10.2% of the total employed workforce.
In May of 2014 (the most recent data available), the BLS asserted that there were 14,248,470 such workers employed in the U.S. or 1,310,340 more than there were 15 years earlier. This total now accounts for 10.5% of the U.S. employed — a slight increase from 1999. Not only does the data not support a doomsday scenario for sales forces, salespeople are in fact holding their own in the workforce. So why has the Internet not replaced our salespeople?
“Rather than reduce the power of salespeople,
Jason Jordan | Partner, Vantage Point Performance
Because the Internet never became a foe of the sales force. Ironically, it became one of the sales force’s dearest friends. Rather than reduce the power of salespeople, it made salespeople more powerful than before. Internet-enabled CRM allowed salespeople to sell more efficiently and effectively anywhere in the world. LinkedIn, Twitter, and other social networks gave sellers unprecedented insights about their customers and prospects. The Internet created an entire industry of sales enablement tools that never existed before. In the end, the Internet stood with the sales force, not against it.
But more fundamentally, the doomsday criers dramatically underestimated the resilience of the sales force. I would argue that sales is the most in-tune and dynamic function inside any company. It feels shifts in the landscape before other parts of the organization, and it reacts to the marketplace the best. It has the strongest motive to succeed, and it adapts to change the fastest. In retrospect, it was a little naive to think sales forces would battle technology rather than embrace it. Sales forces welcomed the Internet with open arms.
The Internet has changed our world more than other any other technology in the 21st century; however, it doesn’t look like it will replace our salespeople. Companies still need them, and customers still want them. It turns out that sales forces are more than just walking, talking brochures and order forms — they add a lot of value. So how will the relationship between the Internet and the sales force evolve over the next 15 years? I’m not sure, but I bet it makes our sales forces even better than they are now.