Medicare, ACA, and Life Insurance News

Medicare SEP Disaster Policy Change Withdrawn

Written by www.psmbrokerage.com Admin | Mon, Mar 24, 2025 @ 05:00 PM


The Centers for Medicare & Medicaid Services (CMS) has officially withdrawn the proposed changes to the Special Election Period (SEP) for Individuals Affected by a Government Entity-Declared Disaster or Other Emergency.

Previously, CMS announced that starting April 1, 2025, beneficiaries would need to call 1-800-MEDICARE to use this SEP. However, this requirement will no longer be implemented.

What This Means for Agents:

  • No Change to Current SEP Processes – Agents can continue submitting applications for the Disaster/Emergency SEP directly with plans.

  • Enrollment Forms & Plan Materials Remain Valid – No need for updates based on the previously proposed change.

  • MARx & OEC Codes Stay the Same

    • SEP Reason Code: “01”

    • OEC Crosswalk Code: “DST”

What’s Next?

CMS will issue future guidance on the SEP enrollment process. Until then, agents should continue following existing procedures.

For any questions, you can reach out to:
📩 Enrollment & Eligibility Policy Mailboxhttps://enrollment.lmi.org/deepmailbox
📩 MA-PD Help Deskmapdhelp@cms.hhs.gov

Key Takeaway: Agents should continue handling Disaster/Emergency SEP enrollments as they always have—no new call-in requirement for beneficiaries!

▶️ Download CMS Press Release

Have questions or need support? Give us a call at 800-998-7715 or complete a contact request form.

🎯Medicare Agent resources