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Mutual of Omaha: Submitting and Tracking Your PDP Enrollments

Posted by www.psmbrokerage.com Admin on Fri, Nov 30, 2018 @ 01:32 PM

Mutual of Omaha: Submitting and Tracking Your PDP Enrollments



Prescription Drug Plan (PDP) enrollments can be taken via e-App or paper. Below is important information on how to access, submit and track your PDP business.
 
ELECTRONIC ENROLLMENTS

Accessing
The PDP electronic enrollment can be found on Sales Professional Access (SPA- www.mutualofomaha.com/broker). On the left navigation bar under Sales Tools, click:
Electronic Applications – Prescription Drug Plans e-Application – Start or Continue e-App
 
Submitting
Electronic enrollments are submitted electronically at the completion of the application process.

Tracking
If you take an electronic enrollment (started or submitted), click the ‘View Dashboard’ button within the PDP e-app.
 
For CMS approved enrollments, there are two links available to access your report:

  • Click the link labeled ‘Prescription Drug Plan Approvals’ under the ‘Reports’ tab in Sales Professional Access (SPA), or 
  • Click the link ‘Approved Cases’ located on the ‘Electronic Applications’ page under the button to launch the PDP e-app.

 
PAPER APPLICATIONS

Ordering
A PDP enrollment packet can be order through regular channels by faxing the order form or calling Sales Support @ 800-693-6083.
 
Submitting
Completed paper enrollment forms can be submitted to Mutual of Omaha via fax or mail. The Scope of Appointment (SOA) should be retained by the agent and a copy must be submitted to Mutual either via Fax or email.
 
Enrollment Form

  • Fax to: 855-867-6711 (Preferred method of submission); or
  • Mail to: Mutual of Omaha Rx, PO Box 3625, Scranton, PA, 18505-9811

 Scope of Appointment

 All paper enrollment forms MUST be received by Mutual of Omaha Rx’s enrollment processor within 48 hours after the signed enrollment date.
 
Tracking
If you submit a paper enrollment, call 877-775-1360.
 
For CMS approved enrollments, there are two links available to access your report:

  • Click the link labeled ‘Prescription Drug Plan Approvals’ under the ‘Reports’ tab in Sales Professional Access (SPA), or 
  • Click the link ‘Approved Cases’ located on the ‘Electronic Applications’ page under the button to launch the PDP e-app.

Mutual of Omaha Rx (PDP) is a prescription drug plan with a Medicare contract. Enrollment in the Mutual of Omaha RX plan depends on the contract renewal.


Not appointed to sell Mutual of Omaha PDP plans? Request details here

Additional Updates:
 

Tags: Annual Enrollment Period, Medicare Advantage, Part D, AEP, mutual of omaha

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