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2018 Aetna / Coventry Certification Instructions

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Starting July 11, you can complete the 2018 annual certification process for Aetna and Coventry Individual Medicare products (MA/MAPD, PDP).

 View Ready to sell requirements here

What's required to sell 2018 MA/MAPD and PDP plans

You must successfully complete the Aetna Individual Medicare annual certification process and meet all contracting requirements prior to marketing or selling Aetna or Coventry Individual Medicare products (MA/MAPD and PDP) during the Annual Election Period for January 1 effective dates and throughout the year.

Uplines and principals must be fully licensed, appointed and certified in all states and markets where their downline agents or employees intend to sell.

What's required to receive renewal commission?

To receive renewal commission next January for business sold in prior years, you must complete the annual certification process by December 31. You must also be licensed and appointed with us.

How to access the certification site

Just login to our certification site at AetnaMedicareProducerCertification.com.

MA/MAPD/PDP certification components

  1. AHIP Medicare training and exam: This course has five modules. The final exam requires a passing score of 90% or better within three attempts and includes Fraud, Waste and Abuse (FWA) training and a test.
    1. The AHIP final exam costs $125. (Except for 2017 Front Runners. For Front Runners, the cost is FREE.)
    2. If you’re recertifying and you completed last year’s AHIP training requirements, you can follow a recertification track of modules 4-5 only, plus the Fraud, Waste, and Abuse training/exam. You should still reacquaint yourself with modules 1-3, since the final exam covers all five modules.
  2. Core training and exam: Provides a high-level view of Aetna’s Code of Conduct and Medicare Compliance Program to satisfy annual CMS certification requirements.
  3. Part D training and exam: Offers a high-level look at Aetna and Coventry Part D products to satisfy annual CMS certification requirements.

PDP-only certification components

  1. AHIP Medicare training and exam: This course has five modules. The final exam requires a passing score of 90% or better within three attempts and includes Fraud, Waste and Abuse (FWA) training and a test.
    1. The AHIP final exam costs $125. (Except for 2017 Front Runners. For Front Runners, the cost is FREE.)
    2. If you’re recertifying and you completed last year’s AHIP training requirements, you can follow a recertification track of modules 4-5 only, plus the Fraud, Waste, and Abuse training/exam. You should still reacquaint yourself with modules 1-3, since the final exam covers all five modules.
  2. Core training and exam: Provides a high-level view of Aetna’s Code of Conduct and Medicare Compliance Program to satisfy annual CMS certification requirements.
  3. MA/MAPD overview training and exam: Offers a high-level look at Aetna and Coventry Individual MA/MAPD and Medicare Supplement products to satisfy annual CMS certification requirements.
  4. Part D training and exam: Offers a high-level look at Aetna and Coventry Part D products.

What else is new?

Also new this year, if your organization is considered a First Tier Entity, you can complete and submit your annual attestation to us right on the certification site. Attestation is quick and easy this year. FDRs will see the 2017 attestation on the certification site, on or after July 11, as a compliance requirement to complete.

Certification FAQs

Can my AHIP certificaion be transferred to Aetna? Yes, as long as you earn a score of 90% or better on the final exam within three attempts. You may transfer your existing AHIP certification to us through our certification site. You must still complete the other Aetna-specific requirements to finish the Aetna Individual Medicare annual certification process.

We look forward to working with you in preparation for the 2018 selling season!

If you have any questions, please contact your local Aetna Medicare Broker Manager. Or contact the Aetna Medicare Broker Services Department at 1-866-714-9301, 8 am to 8 pm ET.

Producers must be ready to sell—which means licensed in the applicable state, appointed by Aetna, certified and contracted— prior to engaging in the sale of Aetna or Coventry products.

This communication is intended for use by producers only and is not intended for distribution to Medicare beneficiaries. Any publication or distribution of this communication to unauthorized recipients without Aetna’s approval is prohibited.

We are located at Aetna, 2222 Ewing Road, Moon Township, PA 15108 ©2017 Aetna Inc.

The Aetna name and logo are registered trademarks.